SouthCRM® Cookie policy
Last updated: 28 May 2026
SouthCRM is a trading name of SOUTH INTERNATIONAL LIMITED. This Cookie Policy explains how SouthCRM (“SouthCRM,” “we,” “our,” or “us”) uses cookies and similar technologies on our website.
This Cookie Policy should be read together with our Privacy Policy.
Age Verification
SouthCRM is intended for business and professional users aged 18 and over. We do not intentionally design our website or cookie experience for children.
Operating Address
SOUTH INTERNATIONAL LIMITED
Trading name: SouthCRM
Company number: 14844361
Registered office address: 321-1 Nechells Park Road, Nechells Park Road, Birmingham, England, B7 5NU
Email: contact@southcrm.com
What Cookies and Similar Technologies Are
Cookies are small text files placed on your device when you visit a website. We may also use similar technologies such as pixels, tags, local storage, scripts, or other tracking technologies where they serve a similar purpose.
These technologies help us operate the website, remember choices, understand usage, improve performance, support security, and, where applicable, support marketing and integrations.
Categories of Cookies We Use
We may use the following categories of cookies or similar technologies:
| Category | Purpose | Consent Position |
|---|---|---|
| Strictly Necessary Cookies | These cookies are required for the website to function properly. They may support security, session management, traffic routing, form submission, or cookie preference storage. | Used without consent where permitted because they are necessary for the website to work. |
| Functional / Preference Cookies | These cookies help remember your settings, such as language, region, form preferences, or other user-selected options. | Used where lawful and, where required, only with consent. |
| Analytics / Performance Cookies | These cookies help us understand website traffic, page visits, feature usage, speed, reliability, and how visitors interact with our website. | Used only with consent where required. |
| Advertising / Marketing Cookies | These cookies may help measure campaigns, improve marketing performance, support retargeting, or understand how visitors reach our website. | Used only with consent where required. |
| Third-Party Integration Cookies | These cookies may be used by third-party tools such as embedded videos, live chat, forms, scheduling tools, analytics tools, or customer communication features. | Used only where lawful and, where required, with consent. |
Consent and Cookie Choices
When you first visit our website, you may be shown a cookie banner or cookie settings tool.
Where required by law, we do not set non-essential cookies before valid consent is given.
You may be able to:
- Accept non-essential cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Change your choices later through the cookie settings tool
If you withdraw consent, this will stop future non-essential cookies from being placed through that settings mechanism. It may not automatically remove cookies already stored in your browser, which you can delete through your browser settings.
Specific Cookies in Use
The specific cookies, providers, purposes, and durations used on our website may change from time to time.
Where available, the current details of cookies in use will be shown in our cookie settings tool or consent manager.
Because website tools and technical services may change, the live cookie settings tool forms part of this Cookie Policy.
Cookie Duration
Cookies may remain on your device for different periods depending on their purpose.
Some cookies last only for the browser session and expire when you close your browser. Others may remain on your device for a set period after your visit.
Where available, the current duration of each cookie is shown in the cookie settings tool.
Third-Party Cookies
Some cookies may be placed by third-party services that appear on or support our website, such as analytics providers, embedded content providers, customer communication tools, advertising partners, or security services.
Where third-party providers process personal data for their own purposes, they may act as independent controllers under their own privacy notices. We encourage you to review those notices where relevant.
International Transfers
Some third-party cookie, analytics, or integration providers may process data outside England or the European Economic Area.
Where personal data is transferred internationally, we will use appropriate safeguards in line with applicable data protection laws.
Browser Controls
Most browsers allow you to manage cookies through their settings. You can usually:
- Block certain cookies
- Delete cookies already stored on your device
- Clear browsing data
- Set alerts for new cookies
Please note that blocking strictly necessary cookies may affect the operation, security, or availability of parts of the website.
Refund and Dispute Policies
This Cookie Policy does not create subscription, payment, refund, or cancellation rights.
Commercial refund and billing rules for paid SouthCRM services are governed by the relevant customer contract, order form, statement of work, subscription agreement, or other written agreement.
If you have a complaint or dispute about our use of cookies or similar technologies, please contact SouthCRM first at contact@southcrm.com so we can investigate and respond.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.
The updated version will be posted on this page with a revised “Last updated” date.
Company Contact Information
SOUTH INTERNATIONAL LIMITED
Trading name: SouthCRM
Company number: 14844361
Registered office address: 321-1 Nechells Park Road, Nechells Park Road, Birmingham, England, B7 5NU
Email: contact@southcrm.com
If you have concerns about cookies or personal data, you may also contact us using the same details set out in our Privacy Policy.